Analisis user experience terhadap OPAC Perpustakaan UIN Sunan Kalijaga Yogyakarta menggunakan teori Jacob Nielsen
Abstract
UIN Sunan Kalijaga Yogyakarta Library is a campus library that has been known by the public as a technology-based digital library because UIN Sunan Kalijaga Yogyakarta Library has used the Online Public Access Catalog (OPAC) system in providing information services to users. However, Sunan Kalijaga UIN Library Yogyakarta has never conducted an assessment and evaluation of the User Experience of its OPAC system. In fact, if this system is managed properly and gets a good User Experience, then the number of users will also increase and have an impact on the increasing number of visits and the efficiency of the services provided. The purpose of this study is to analyze the User Experience of the OPAC system of Sunan Kalijaga UIN Library Yogyakarta with Jacob Nielsen's theory which consists of five criteria, namely Learnability, efficiency, memorability, errors, and satisfaction. The method used is qualitative descriptive by racing on Jacob Nielsen's theory which has five basic principles in demonstrating ease in interface design using OPAC. The result of this study is that OPAC Library UIN Sunan Kalijaga Yogyakarta has four which are included in Jacobb Nielsen's theory, namely learnibility, efficiency, memorability, and errors. One of these criteria that is not included in Jacob Nielsen's theory is the point of satisfaction, this is because OPAC Library UIN Sunan Kalijaga Yogyakarta has difficulty in knowing the status of the collection to be searched, whether the collection is under loan from other students or not.
Keywords: User Experience; OPAC; Jacob Nielsen; Digital Library.
References
Faila Saufa, A., & Wahyu, J. (2017). Evaluasi Sistem Temu Kembali Informasi Opac Perpustakaan Universitas Muhammadiyah Surakarta (Ums). Khizanah Al-Hikmah : Jurnal Ilmu Perpustakaan, Informasi, Dan Kearsipan, 5(2), 140–151. https://doi.org/10.24252/kah.v5i2a1
Ghony, M. D., & Almanshur, F. (2014). Metode Penelitian Kualitatif-Edisi Revisi. Jogjakarta: Ar-Ruzz Media.
Heny, D. N. (2016). Analisis User Interface dan User Experience pada Website Sekolah Tinggi Teknologi Adisutjipto Yogyakarta. Conference SENATIK STT Adisutjipto Yogyakarta, 2, 183. https://doi.org/10.28989/senatik.v2i0.77
Hermanto, B. (2010). Manfaat Katalog Online.
Martin, M., & Nilawati, L. (2019). Recall dan Precision Pada Sistem Temu Kembali Informasi Online Public Access Catalogue (OPAC) di Perpustakaan. Paradigma-Jurnal Komputer Dan Informatika, 21(1), 77–84. https://scholar.archive.org/work/fu5idvcajfak7e6swwckzjpsqu/access/wayback/http://ejournal.bsi.ac.id/ejurnal/index.php/paradigma/article/download/5064/pdf
Nielsen, J. (2012). Usability 101: Introduction to Usability. World Leaders in Research-Based User Experience. https://www.nngroup.com/articles/usability-101-introduction-to-usability/
Nugroho, A. A., & Isnainy, N. A. (2020). Penggunaan Aplikasi OPAC untuk Meningkatkan Kualitas Manajemen Pelayanan Perpustakaan. JoIEM (Journal of Islamic Education Management), 1(1), Article 1. https://doi.org/10.30762/joiem.v1i1.1994
Prabowo, T. T. (2021). Efektivitas Sistem Temu Kembali Informasi Perpustakaan Digital Institut Seni Indonesia (ISI) Yogyakarta dalam Tinjauan Recall dan Precision. Media Pustakawan, 28(1), 37–48. https://doi.org/10.37014/medpus.v28i1.1087
Rahayu, S. (2017). Mengenal Perpustakaan Perguruan Tinggi Lebih Dekat. Buletin Perpustakaan Universitas Islam Indonesia, 103–110. https://journal.uii.ac.id/Buletin-Perpustakaan/article/view/9109/7603
Saleh, A. R. (2013). Pengembangan Perpustakaan Digital. In Tangerang Selatan: Universitas Terbuka (Vol. 2). Rumah Q-ta Production.
Thompson, P. W. (n.d.). Rheumatic Diseases.
Titan Violeta, H., & Pramukti, A. (2013). Pengaruh Sistem Temu Kembali Informasi Terhadap Pemanfaatan Koleksi Oleh Pemustaka Di Perpustakaan Daerah Kabupaten Jepara. Jurnal Ilmu Perpustakaan, 2(3). http://ejournal-s1.undip.ac.id/index.php/jip
Wiryawan, M. B. (2011). User Experience (Ux) sebagai Bagian dari Pemikiran Desain dalam Pendidikan Tinggi Desain Komunikasi Visual. Humaniora, 2(2), Article 2. https://doi.org/10.21512/humaniora.v2i2.3166
